Find solutions to the most frequent issues encountered with Minecraft launchers. Can't find your answer? Contact us.
Symptoms: The launcher doesn't open, opens then closes immediately, or shows a blank screen on startup.
Symptoms: The game crashes while loading with an error message mentioning a mod conflict, or the game launches but some mods don't work.
Symptoms: The game launches but crashes immediately after the loading screen, with a crash screen or an error report.
Symptoms: The message "Unable to connect to the server" or "Connection refused" appears when you try to join.
Symptoms: The game launches but the mods aren't present, mod blocks/items don't appear in the game.
Symptoms: The launcher takes a long time to open, the dashboard pages are slow, or mod downloads take very long.
Symptoms: The launcher shows an error during mod download, a file won't download, or the download stops midway.
Symptoms: The message "Authentication failed" appears, the Microsoft login window doesn't open, or you're regularly logged out.
Our support team is available to help you resolve your issue.